Privacy Policy

Effective Date: August 10, 2026
Last Updated: August 10, 2026

At Viion Systems Inc., we recognize that protecting personal information is an essential part of building trusted business relationships. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you interact with our website and services.

1. Introduction

Viion Systems Inc. (“Viion,” “we,” “our,” or “us“) is committed to protecting the privacy and personal information of our customers, business partners, website visitors, and other individuals who interact with us.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, submit an inquiry through our contact form, communicate with us, or otherwise interact with our online services.

We believe in being transparent about our privacy practices and handling personal information responsibly and in accordance with applicable privacy laws.

Viion Systems Inc. is headquartered in Canada and conducts business internationally. Our privacy practices are designed to comply with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), while recognizing that additional privacy rights and obligations may apply depending on your location and applicable laws.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Who We Are

Viion Systems Inc. is a Canadian technology company specializing in intelligent traffic enforcement, road safety, and smart mobility solutions. We develop and provide AI-powered traffic enforcement systems, vehicle detection technologies, and related software solutions for public agencies, municipalities, transportation authorities, and private organizations worldwide.

For the purposes of this Privacy Policy, Viion Systems Inc. is responsible for the collection and processing of personal information obtained through this website.

Contact information is provided at the end of this Privacy Policy

3. Scope of this Privacy Policy

This Privacy Policy applies only to personal information collected through the Viion Systems website located at www.viionsystems.com and related online interactions, including information you provide when communicating with us through our website. It does not govern the processing of personal information collected through customer products, software platforms, or services, unless otherwise stated in a separate privacy notice or agreement.

This Privacy Policy applies to:

• Visitors who browse our website.
• Individuals who submit inquiries through our contact form.
• Individuals who communicate with us regarding our products, services, partnerships, or business opportunities.

This Privacy Policy does not apply to third-party websites, applications, or services that may be accessible through links on our website. We encourage you to review the privacy policies of those third parties before providing any personal information.

4. Personal Information We Collect

The personal information we collect depends on how you interact with our website.

Information You Provide Voluntarily

When you complete our contact form, we may collect information such as:

• Full name
• Corporate email address
• Company name
• City or location of your organization
• Whether you are interested in becoming a channel partner
• Whether you are a potential end-user
• Whether you have a specific project in mind
• Project objectives
• Estimated number of locations or cameras required
• Target deployment date
• Any additional information you choose to include in your message

Providing this information is voluntary. However, certain information may be necessary for us to respond to your inquiry or evaluate your request.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through cookies and similar technologies. Depending on your consent preferences and browser settings, this information may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of your visit
• Referring website
• General usage and interaction data

We use this information to understand how visitors use our website, improve website performance, maintain security, and analyze website traffic.

Information from Third-Party Services

We may receive limited business contact information or technical information from third-party service providers that support the operation of our website, including website hosting providers, analytics providers, advertising platforms, customer relationship management (CRM) providers, and security service providers. Such information is processed in accordance with this Privacy Policy and, where applicable, the privacy practices of those providers

5. How We Collect Information

We collect personal information through the following methods:

Information You Provide Directly

You may choose to provide personal information when you:

• Submit an inquiry through our contact form.
• Communicate with us by email.
• Request information about our products or services.

Information Collected Automatically

Certain technical information is collected automatically through cookies and similar technologies when you visit our website, subject to your consent preferences where required by applicable law.

Information from Third Parties

In some cases, we may receive business contact information from trusted third-party sources, including business partners, publicly available business directories, or professional networking activities, where permitted by applicable law.

Such information is collected only were permitted by applicable law and for legitimate business purposes.

6. How We Use Your Information

We use the personal information we collect for legitimate business purposes, including to:

• Respond to your inquiries and requests.
• Provide information about our products, solutions, and services.
• Evaluate potential business opportunities, partnerships, and projects.
• Communicate with you regarding your requests or ongoing business discussions.
• Improve the functionality, security, and performance of our website.
• Analyze website usage and visitor interactions to better understand how our website is used.
• Maintain the security and integrity of our website and information systems.
• Comply with applicable legal and regulatory obligations.
• Protect our legal rights and resolve disputes when necessary.

We will only use your personal information for the purposes for which it was collected or for other compatible purposes permitted by applicable law.

Legal Basis for Processing

Depending on the circumstances and applicable law, Viion Systems Inc. processes personal information based on one or more of the following:

• your consent;
• the need to respond to your inquiry or request;
• our legitimate business interests;
• compliance with applicable legal obligations.

7. Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve functionality, analyze website performance, remember user preferences, and enhance your browsing experience.

Cookies used on our website generally fall into the following categories:

• Essential Cookies
• Functional Cookies
• Analytics Cookies
• Advertising Cookies (where applicable)

Some cookies are necessary for the proper operation of the website, while others help us understand how visitors interact with our content or support the effectiveness of our marketing activities.

Where required by applicable law, non-essential cookies will only be placed on your device after you have provided your consent through our cookie consent banner. You may accept, reject, or manage your cookie preferences at any time through the cookie settings available on our website.

For detailed information about the cookies used on this website, including their purpose, duration, and providers, please refer to our Cookie Policy.

8. Third-Party Services

To operate our website and support our business activities, we use trusted third-party service providers. These providers may process personal information on our behalf or collect certain technical information in accordance with their own privacy policies and applicable laws.

These providers process personal information only to the extent necessary to perform services on our behalf or as otherwise described in their own privacy policies.

Our website may use services including, but not limited to:

Website Hosting

Our website is hosted by a third-party hosting provider that supports the operation, availability, and security of our website.

Google Analytics and similar analytics services

We use analytics services to better understand how visitors interact with our website, monitor website performance, and improve the user experience. These services may collect technical information such as browser type, device information, pages visited, and website usage data.

Advertising and Conversion Measurement

We use Google Ads and related technologies to measure the effectiveness of our advertising campaigns, understand how visitors interact with our website after clicking on advertisements, and improve our marketing activities.

Where required by applicable law, these technologies are subject to your consent preferences.

Customer Relationship Management (CRM)

We use HubSpot as our customer relationship management (CRM) platform to manage business inquiries, customer communications, and commercial relationships.

Please note that our website does not provide newsletter subscription functionality. Marketing communications distributed through HubSpot are managed separately from this website and are sent only to contacts obtained through lawful business and marketing activities.

Individuals may opt out of marketing communications at any time by using the unsubscribe link contained in those communications or by contacting us.

Embedded Content and External Services

Some pages on our website may include embedded content or links to third-party platforms, such as YouTube or social media services. These providers may collect information in accordance with their own privacy policies when you interact with their content.

We encourage you to review the privacy policies of any third-party services you choose to access.

9. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties.

We may share personal information only when necessary for legitimate business purposes, including:

• With trusted service providers that assist us in operating our website and supporting our business activities.
• When required to comply with applicable laws, regulations, legal processes, or lawful requests from public authorities.
• To protect the rights, property, or safety of Viion Systems Inc., our customers, or others.
• In connection with a business transaction such as a merger, acquisition, corporate reorganization, or sale of assets, where permitted by applicable law.

All third-party service providers are expected to process personal information only for authorized purposes and in accordance with applicable privacy and security requirements.

10. International Data Transfers

As a global business, Viion Systems Inc. may work with trusted service providers that operate in different countries. As a result, personal information may be transferred to, stored, or processed outside your province, territory, state, or country of residence.

Whenever personal information is transferred internationally, we take appropriate contractual, organizational, and technical safeguards designed to protect personal information during international transfers where required by applicable law to ensure that it continues to receive an appropriate level of protection and is handled in accordance with applicable privacy laws.

By using our website or providing personal information to us, you acknowledge that your information may be transferred to jurisdictions where privacy laws may differ from those of your country of residence.

11. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce our agreements, and support our legitimate business operations.

The length of time we retain information depends on factors such as:

• The nature of the information collected.
• The purpose for which it was collected.
• Applicable legal or regulatory requirements.
• Legitimate business needs.

For example, website inquiries and business correspondence may be retained for a reasonable period to respond to your inquiry, establish a business relationship, comply with legal obligations, or protect our legitimate business interests.

When personal information is no longer required, we will take reasonable steps to securely delete, anonymize, or otherwise dispose of it in accordance with our internal practices and applicable law.

12. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

While we strive to use commercially reasonable security measures, no method of transmitting information over the Internet or storing electronic information can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of personal information.

We encourage users to take appropriate precautions when sharing information online and to contact us immediately if they believe their personal information has been compromised.

These safeguards may include access controls, authentication measures, encryption where appropriate, network security controls, employee training, and other reasonable administrative, technical, and organizational measures.

13. Your Privacy Rights

Depending on your location and the privacy laws that apply to you, you may have certain rights regarding your personal information.

These rights may include the right to:

• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where applicable.
• Withdraw consent where processing is based on consent.
• Object to or request restrictions on certain processing activities, where permitted by applicable law.

To exercise any applicable privacy rights or submit a privacy-related request, please contact us using the contact information provided at the end of this Privacy Policy.

Before responding to certain requests, we may require reasonable information to verify your identity.

We will respond to requests in accordance with applicable legal requirements.

14. Children’s Privacy

Our website, products, and services are intended for business and professional use and are not directed toward children.

We do not knowingly collect personal information from individuals under the age required by applicable law to provide valid consent. If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete such information.

15. Third-Party Websites

Our website may contain links to third-party websites, applications, or online services that are not owned or controlled by Viion Systems Inc.

We are not responsible for the privacy practices, content, or security of those third-party websites. We encourage you to review the privacy policies of any external websites you visit before providing personal information.

The inclusion of a link on our website does not imply our endorsement of the privacy or security practices of any third party.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, technologies, legal requirements, or privacy practices.

When material changes are made, we will update the “Last Updated” date at the beginning of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect personal information.

17. Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or the way we process personal information, please contact us.

Viion Systems Inc.

2960B Jutland Road
Victoria, British Columbia V8T 5K2
Canada

Attention: Privacy Officer Email

Email: info@viionsystems.com

Website: www.viionsystems.com

We will respond to privacy-related requests within the timeframes required by applicable law.

If you require this Privacy Policy in an alternative format or language, please contact us.